MYIQ Subscription Not Cancelled and Billing Through Cash App
April 06, 11:37 pm
30
I downloaded the MYIQ app and started what was presented as a free trial, which I canceled the same day on February 5, 2026. Despite canceling on the same day, the company has continued to attempt to charge my account at least three times a month since then. My card is usually locked, but when it happened to be unlocked, they successfully charged me $29.99 via Cash App on March 31, 2026. After noticing this, I emailed support@**ld.net to request help and a resolution, but I have not received any response. I am now also in contact with Cash App about this unauthorized charge and the repeated charge attempts. I request a full refund of the $29.99 taken on March 31, 2026, the immediate and permanent cancellation of any subscription or future charges related to MYIQ, and written confirmation that my account will not be billed again. I also expect an explanation and apology for charging me after I canceled on the same day as the free trial started.
myiq-subscription-not-cancelled-and-billing-through-cash-app-6.jpg
myiq-subscription-not-cancelled-and-billing-through-cash-app-5.jpg
myiq-subscription-not-cancelled-and-billing-through-cash-app-4.jpg
myiq-subscription-not-cancelled-and-billing-through-cash-app-3.jpg
myiq-subscription-not-cancelled-and-billing-through-cash-app-2.jpg
myiq-subscription-not-cancelled-and-billing-through-cash-app-1.jpg
Q&A: Explore Popular Queries
Check out the solutions and tips on this topic.
Show more
Similar Complaints
I had a subscription with the MyIQ website, which I canceled in February 2026 directly through their site. Despite this, I was still charged $24.99 on March 12, 2026, after the cancellation. I contacted MyIQ customer support about this charge, and they confirmed that my subscription had indeed been ...
On March 14, 2026, I noticed an unauthorized subscription from Myiq that was charged to my debit card in the amount of 29.99 USD. I did not knowingly subscribe to this service and did not give informed consent for this recurring charge. I have not yet contacted my financial institution, and I do not...
I am writing regarding an unauthorized charge made by MyIQ on my account. MyIQ automatically extended my trial period without informing me in advance or asking for my consent, and as a result I was charged 29.99 USD on 5/4/26. I did not request to continue the service beyond the trial and I did not ...
On March 30, 2026, I noticed a $29.99 charge taken from my checking account (last 4 digits 0024) for a service related to MYIQ.com. I did not knowingly sign up for MYIQ or authorize this subscription or purchase. The transaction detail shows that the purchase date is listed as March 28, 2026, and th...
I was initially charged $1.99 by MyIQ as what appeared to be a small first payment, but it then turned into repeated monthly withdrawals of $29.99 from my account without my clear consent. These charges continued for about five to six months, and the most recent one hit my account on 03/24/2026, bri...
Comments