I recently discovered that MyIQ has been debiting money from my PayPal account linked to ING Belgium without my knowledge or consent. The debits started in October 2025 and continued for several months. In October 2025 there were two withdrawals of 0.50 €, in November 2025 one withdrawal of 29.99 €, in December 2025 two withdrawals of 29.99 €, and in January 2026 one withdrawal of 29.99 €. I have never knowingly registered for any MyIQ service, subscription, or trial, and I was not aware of any agreement that would justify these charges. I contacted MyIQ about these unauthorized payments, but have not received any response. I find it unacceptable that money is being taken from my account in this way and that my attempt to reach the company has been ignored. I request that all unauthorized charges from October 2025 onwards be fully refunded and that any subscription or payment agreement in my name be immediately cancelled. I also expect a clear written explanation of how these debits were initiated and how my payment details were obtained without my explicit consent.
I am writing to report an unauthorized charge of 29.99 euros made by MyIQ in connection with an online IQ test. On 12/12/2025, this amount was debited from my account without my clear authorization, and I consider this operation abusive. I did not agree to any payment of 29.99 euros, nor was I duly ...
On 21.11.2025, I was charged 29.99 euros via PayPal by Myiq.com for a subscription that I did not approve. I did not knowingly start any subscription that would justify this payment, and I consider this withdrawal to be unauthorized. I contacted Myiq.com by email multiple times, but instead of solvi...
On January 2, 2026, when I checked my debit card transactions, I noticed that MyIQ had charged $38 under the name of a “membership”, without my knowledge or explicit consent. Prior to this transaction, I did not receive any email, SMS, or notification of any kind. Although I only used MyIQ for an I...
I have been using a MyIQ subscription in Germany, and since 30.11.2025, I have been confronted with several serious problems related to the billing of my account. There have been multiple duplicate debits, as well as debits made in advance for the subscription period. In addition, a cancellation I i...
I am writing regarding an unwanted subscription with MyiQ that I was not aware I had. On 11 January 2026, I noticed a charge of €24.99 on my PayPal/credit card account for MyiQ, even though I never knowingly subscribed to a paid plan. On 4 January 2026, I only took a test for $1, and at no point was...
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