Myiq Makes Unauthorized Charges on Visa Debit Card
Two unauthorized charges were made to my Visa debit card linked to my Garanti Bank (Istanbul Mimaroba branch) account by a website called Myıq, without my knowledge or consent. The total amount charged is $43, and additionally, a charge equivalent to $29.90 was deducted yesterday. None of these transactions were approved by me.
When I tried to contact the Myıq website via their email address regarding these charges, the system did not allow emails to be sent and the email account automatically closed. This clearly indicates that the site is not trustworthy, and I later discovered hundreds of similar complaints about Myıq online. Despite these suspicious and unclear transactions, I also find it unacceptable that my bank did not send me any notification messages about these charges.
Because I am currently abroad and traveling, I am unable to immediately take actions such as blocking my card, which has made this situation even more distressing. I demand that all amounts withdrawn from my account via the Myıq website be urgently and fully refunded to my Garanti Bank account. I also request that a proper investigation be conducted into these unauthorized and suspicious transactions and that I be informed of the outcome.
