Two unauthorized charges were made to my Visa debit card linked to my Garanti Bank (Istanbul Mimaroba branch) account by a website called Myıq, without my knowledge or consent. The total amount charged is $43, and additionally, a charge equivalent to $29.90 was deducted yesterday. None of these transactions were approved by me.
When I tried to contact the Myıq website via their email address regarding these charges, the system did not allow emails to be sent and the email account automatically closed. This clearly indicates that the site is not trustworthy, and I later discovered hundreds of similar complaints about Myıq online. Despite these suspicious and unclear transactions, I also find it unacceptable that my bank did not send me any notification messages about these charges.
Because I am currently abroad and traveling, I am unable to immediately take actions such as blocking my card, which has made this situation even more distressing. I demand that all amounts withdrawn from my account via the Myıq website be urgently and fully refunded to my Garanti Bank account. I also request that a proper investigation be conducted into these unauthorized and suspicious transactions and that I be informed of the outcome.
On September 27, 2025, I paid $1 on Myıq’s official website to take a one-time test. I did not purchase any plan or subscription, and there was no notification indicating that a subscription would start. However, on November 1, I noticed on my Garanti Bank statement that $33 had been withdrawn by My...
On January 5, 2026, at 2:32 a.m., an unauthorized charge of $39 was made to my Garanti BBVA card ending in 5607, linked to my bank account, with the description “29.99-USD-myıq.COM/US.” This transaction was completed without my knowledge or consent. Prior to the charge, I did not receive any email, ...
Even though I did not make any purchase or give any authorization on the website myiq.com/eu, I noticed that unauthorized charges were made from my Akbank debit card. On December 13, 2025, there were two separate transactions on my account—one for $44 and another for $0—and both were made completely...
On October 20, 2025, I was supposed to pay only $1 as a test fee through Myıq, but on October 27, $34 was withdrawn from my card (last four digits: 2033) without my consent. I did not receive any notification, email, or message about this unauthorized transaction. This situation has caused me signi...
On October 21, 2025, I completed an IQ test on the Myiq website and paid a small fee for it. On October 28, a charge of $35 was made to my Garanti Bank card (last four digits 5032) without my knowledge or consent. I contacted my bank, but they did not provide any solution. I also received no notifi...
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