Mustela Stelatopia Intense Made My Baby’s Eczema Worse

I’ve been using Mustela products on my baby since birth, trusting the brand completely. When my baby’s eczema wouldn’t go away, I bought the Stelatopia Intense cream hoping it would help. Instead, it made everything worse—her skin turned bright red and severely irritated. I’m devastated. How can a brand so widely recommended cause such a reaction?

Both our doctor and pharmacist suggested Mustela shampoo and lotion, so we trusted the advice. But now it’s not just her face—her entire body is covered in eczema. We spent a fortune just to make things worse. What am I supposed to do now? How can Mustela allow this?

I demand immediate action and accountability. I will report this to every authority—CİMER, Consumer Rights, and beyond. You caused this to a two-month-old baby. There’s no excuse for this kind of harm. Mustela, you owe us more than just an apology. You need to answer for this.