My baby seems to be reacting to a Mustela product. What should I do?

I purchased Mustela Stelatopia cream from Mustela’s official website under order number shp10468411 and applied it regularly for four days to the face of my 4-month-old baby. We bought this product to soothe and improve his atopic skin, but instead, it caused allergic reactions, redness, a rough bum...

I had been using Mustela 123 Barrier Diaper Rash Cream on my baby’s skin for a long time with full confidence. However, after using the product regularly for about three months, it caused my baby to develop a severe diaper rash about 20 days ago. When I stopped using the cream, the diaper rash impro...

I have been using Mustela diaper rash cream for about two weeks. At first, a single pimple appeared, but since my baby had previously experienced small pimples on the face that went away on their own, I didn’t take it seriously. However, this time, acne-like bumps started forming on my baby’s bottom...

After I started using Mustela diaper rash cream, pimple-like sores formed on my baby’s skin. At first, I didn’t realize it might be caused by the cream, so I tried switching to a different diaper brand. However, after each time I applied the cream, the sores increased even more. My baby is only 17 d...

I purchased and used the Mustela Stelatopia line, Mustela Gentle Shampoo, Mustela Hydra Bebe, Mustela avocado oil, and Mustela Gel Lavant Newborn products as a set, and I had been using them regularly on my baby for about two months. At first, we noticed mild redness on my baby’s skin, but we couldn...

To avoid any skin problems for my baby, I specifically chose Mustela Newborn Baby Shampoo, believing it to be a reliable and trusted brand. We have been using this product regularly since the newborn period, and my baby is now 4 months old. However, over time, red spots appeared all over my baby’s b...

I purchased Mustela diaper rash cream from Hepsiburada and applied it regularly after every diaper change for my baby. About two days after starting to use the cream, red spots and noticeable irritation appeared in the diaper area where the rash was present. As of today, I have stopped using the pr...

At the end of December, we purchased Mustela Avocado Newborn Shampoo and Mustela Body Lotion from a pharmacy in Bursa, believing they would be more natural and reliable for our baby’s sensitive skin. We paid a significantly high price, stretching our budget to afford these products. The batch number...

I have been using Mustela Normal Skin Newborn Shampoo on my 3-month-old son for about three months. From time to time, there had been some redness before, but I did not consider it very serious. However, today around noon, after giving my son a bath, his face suddenly developed noticeable swelling a...

I purchased a Mustela Stelatopia moisturizing cream from Shoppers Drug Mart in Calgary, Alberta, Canada, for my son, and after using it for several days, his skin developed a severe reaction. We started applying the cream last week, and today we noticed that his skin condition has worsened. Each tim...

Around July 25, I purchased a Mustela brand sunscreen from Hayat Pharmacy in Niksar, Tokat. The pharmacist specifically assured me that the product would not cause eye irritation, which is why I decided to buy it. However, after my first use, I experienced a strong burning and watering sensation in ...

I would like to share an issue I experienced with the Mustela Stelatopia product. About two weeks ago, I purchased it from a pharmacy in Şişli and started using it on my baby. After a few days of regular use, my baby’s skin developed redness and a rash. When we consulted our doctor, we were advised ...

I bought Mustela’s Stelatopia and Hydra Bébé moisturizing creams from a pharmacy for my 5-month-old baby, and we’ve been using them for about two weeks. However, every time I apply either product, my baby’s skin becomes irritated, red, and itchy. I no longer have the receipt for the products, and I ...

I purchased Mustela’s organic avocado shampoo for newborns from a pharmacy in Adana and used it on my baby without any issues for the first few washes, bathing every other day. After the third bath, however, my baby developed a cradle cap problem, which had never occurred before. We did not use any ...

On 16.09.2025, I purchased Mustela Stretch Mark Cream for Pregnant Women from Eczane Genç. Shortly after applying the product, I developed severe itching, redness, and blisters on my body. I immediately stopped using the cream, but the allergic reaction had already occurred. The product is still in ...

Today, I purchased a Mustela Stelatopia cream. Although the product’s expiration date is still 4 months away (Batch No: 122025), as soon as I opened it, I was met with a very strong and unpleasant odor. I applied the cream on my baby, but the intensity of the smell made me worried. The packaging wa...

I purchased Mustela baby shampoo through Trendyol on June 14 (Order No: 10273383153). After using the product a few times, I noticed that my baby developed skin rashes. Believing the issue was caused by the shampoo, I immediately stopped using it. So far, I have not contacted Mustela or Trendyol cu...

When my baby was born, I chose Mustela baby shampoo because it’s marketed as a gentle and trustworthy brand. I wanted only the best for my newborn, so I paid more than I would have for other brands, believing this product would be safe for my baby’s sensitive skin. Unfortunately, after the very fir...

Hello. I purchased the Mustela SPF 50 sunscreen from a pharmacy two weeks ago. It came with a complimentary after-sun lotion, which initially made it seem like a good deal. Unfortunately, it turned out to be the opposite. I developed a severe sun allergy after using the product, and my entire vacati...

I trusted Mustela and bought several of their products for my baby, including items from the Stelatopia line, but unfortunately, they caused a serious allergic reaction. At first, I thought my baby might be reacting to dairy, but after applying Mustela’s oil, my baby broke out in red patches and bli...

We’ve been loyal users of Mustela for a long time. My baby’s shampoo, body oil, chamomile-scented perfume — everything we use is from Mustela. Naturally, when it came to diaper care, I trusted Mustela again and used their diaper rash cream on my baby. Unfortunately, this turned out to be a painful m...

My baby is 10 months old, and until recently, we never experienced any skin issues — not even the slightest redness. But everything changed after we started using Mustela’s diaper rash cream. Almost immediately, my baby developed a severe allergic reaction in the diaper area. The skin became red, ir...

I started using Mustela’s diaper rash cream for my baby, expecting it to protect and soothe as promised. But instead, after about 10 days of use, my baby developed white pimple-like bumps all over the diaper area. This was not only ineffective — it actually made things worse. I trusted this brand b...