5
Özlem is very satisfied with the result
Resolved

Mustela Stelatopia Caused Severe Allergy on My Baby

Mustela Stelatopia Caused Severe Allergy on My Baby
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Özlem
February 16, 2025 10:29 pm
310

I purchased Mustela Stelatopia cream from a pharmacy, expecting it to be safe for my baby’s skin, but instead, it caused a severe allergic reaction. I am extremely disappointed and regret using this product.

I trusted Mustela because of its reputation for baby skincare, but this experience was unexpected and upsetting. Seeing my baby suffer due to a product meant for sensitive skin is unacceptable.

I demand an immediate explanation and response from Mustela regarding this issue. How can a product designed for babies cause such a reaction? I also expect a formal apology and clarification. Has anyone else experienced this? Mustela, please address this issue!

Özlem
Özlem
February 20, 2025 1:21 pm

They made me fill out a survey, but I did not receive any feedback.

Özlem
Özlem
February 24, 2025 3:06 pm

They informed me that they would send a different product as compensation, thank you Mustela.

Özlem
Özlem
March 16, 2025 10:42 pm

My gift product arrived, thank you very much Mustela.

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