In Mobile Legends: Bang Bang by Moonton, I had previously obtained the Hayabusa Summer 2018 skin through the Alice Colle...ctor event by spending diamonds and using the in-game draw system. However, after the fire incident that recently occurred in the game and the server refresh/maintenance that follo
I am writing this complaint because of an issue I experienced in Mobile Legends: Bang Bang. Due to a fire that occurred ...on your servers, the game was temporarily unavailable on May 7. When I logged back into the game on May 8, I realized that my costume/skin and event fragments had disappeared from
On 05/10/2026 at approximately 5:30 AM, during a Mobile Legends: Bang Bang match that I played on my iPhone device, a pl...ayer named “Gardevoir” from the clan called “LPG” used sexually explicit insults and harassment toward a female player through the in-game voice chat system. Throughout the match,
I have been playing Mobile Legends for approximately 4 years. During that entire time, I was using a Redmi Note 10s phon...e and never experienced any problems or received any penalties while playing the game. Since my old phone became outdated, I recently purchased a new Samsung Galaxy A17 5G device a
While playing ranked mode in Mobile Legends: Bang Bang, I have been experiencing the same ongoing issue for a long time.... Players frequently refuse to play in their assigned lanes, and lane violations happen constantly. This creates unfair advantages during matches and seriously disrupts the overall
"Thank you"
In Mobile Legends, I already had an active Star Membership on my account. However, today I accidentally activated a seco...nd Star Membership while the first one was still active. Because my original membership had not expired yet, the second Star Membership was essentially wasted, and I was unable to
In Mobile Legends: Bang Bang, I experienced a serious issue involving my Bang Bang cards on May 8, 2026, at approximatel...y 4:30 PM. I had collected and saved 15 cards in the game. However, I accidentally tapped on one of the cards, and in order to prevent it from opening, I immediately exited the gam
Due to the server problems experienced on the Mobile Legends TR server on May 7, many players, including myself, were un...able to log into the game for a long period of time. However, the main issue became apparent when I logged into the game again on the morning of 05/08/2026 at around 9:30 AM. Norma
In Mobile Legends: Bang Bang, due to a system error that occurred on May 7, the last 4 ranked matches I played appear to... have been completely deleted from the system. As a result of this issue, my star count dropped from 64 to 61. I earned all of these stars through a significant amount of time, eff
I would like to report a serious issue I experienced in Mobile Legends: Bang Bang. Recently, the game displayed a warnin...g stating that players could not log in for a period of time due to a fire-related incident affecting the servers. Just one day before this happened, I had purchased two Naruto ski
I am writing to complain about the current matchmaking system in Mobile Legends: Bang Bang, especially regarding teammat...es who go into matches with the clear intention of feeding. In my last 6 matches, I have repeatedly been paired with players who intentionally feed the enemy team and ruin the game
In Mobile Legends, I purchased 500 diamonds for my account. However, although the payment was successfully charged to my... credit card, the diamonds were not credited to my account. I made this transaction on April 9, 2026, and despite the time that has passed, there has been no change in my in-game b
I have been playing Mobile Legends for a long time, and in almost every match I play, the teams are extremely unbalanced.... At the end of matches, the score difference is consistently around 20–30 points, which has made the game nearly unplayable. In every game, one side is overwhelmingly strong whil
I have been playing Mobile Legends for a long time, and as a player who has spent over $900 on the game, I am extremely ...dissatisfied with the matchmaking system. Due to this ongoing issue that has not been fixed for years, I have completely lost my enjoyment of the game. No matter which mode I play
I have been unable to access my Mobile Legends account for approximately 2 weeks. I contacted customer support and provi...ded all the requested information completely and accurately. Despite this, my account has not been restored, and no meaningful solution has been offered regarding my issue. My acc
I have been playing Mobile Legends: Bang Bang on my Android phone since aro...und 20 June 2017, and my main account is now inaccessible because I cannot
I am a Mobile Legends: Bang Bang player on an Android phone, and I am having a serious problem changing the email addres...s linked to my Moonton account. My account is currently registered under the email address “aunglay.aung123****@gmail.com”, but I no longer have access to this email and want to ch
My Mobile Legends: Bang Bang account, which I had been playing on for a long time and had spent more than $1,137 develop...ing, was stolen recently. To recover my account, I contacted the support team, but even though I shared all of my information, I was told that I could not prove the account belonge
I am honestly exhausted and frustrated with Mobile Legends: Bang Bang at this point. I constantly find myself in the pos...ition of having to carry my entire team, and this has completely taken the enjoyment out of the game. In its current state, the game feels mentally draining and psychologically exh
I am writing this complaint regarding an incident that occurred today in Mobile Legends: Bang Bang. During a match, a pl...ayer with the username “noa” from server 4205 directed serious insults toward my personal and moral values, including offensive language toward my ancestors. The player also used e
I can no longer access the “Wild West” skin for Franco in Mobile Legends, even though it was previously active on my acc...ount. I had been using this skin for a long time, but when I wanted to play Franco last month, I suddenly noticed it was gone. It may have been removed earlier, but that was when I
I had been playing Mobile Legends: Bang Bang regularly for more than two years, but I have now completely deleted and qu...it the game because of the unfair matchmaking issues I experienced. In ranked matches, the system constantly placed extremely poor-performing players on my team, while the opposing
