In Mobile Legends, I purchased 500 diamonds for my account. However, although the payment was successfully charged to my credit card, the diamonds were not credited to my account. I made this transaction on April 9, 2026, and despite the time that has passed, there has been no change in my in-game balance.
I have the order/transaction number and payment receipt available and can provide them if requested. I have not yet contacted in-game support, as I wanted to first report the issue here in hopes of a faster resolution.
I request that the 500 diamonds I paid for be credited to my account in full as soon as possible.
On October 24, 2025, I purchased weekly diamonds through the Mobile Legends in-game store. The payment was successfully deducted from my credit card, but the diamonds were not credited to my account. I didn’t receive any error messages or notifications after the purchase. I don’t have an order or in...
On July 10, 2025, I attempted to take advantage of the 500+500 diamond promotion in Mobile Legends and completed my payment using Papara. The transaction went through successfully, and the money was deducted from my account. However, when I logged back into the game, no diamonds were added to my acc...
On November 16, I purchased 50 diamonds in Mobile Legends, taking advantage of the November sale. Since I was hesitant to invest more due to past issues, I decided to start small. Despite completing the purchase, I received a message stating, "Purchases are not available in your country." After mult...
On August 27, I purchased a 50+50 diamond pack in the Mobile Legends game using my Android device through Google Play. The payment was processed successfully, and the money was deducted from my account, but the diamonds were never credited to my game account. My in-game username/ID is 1804064442 (54...
I recently purchased in-game diamonds in Mobile Legends: Bang Bang, but the diamonds never appeared in my account. To make matters worse, the transaction can’t be reversed either. I’ve already emailed both Mobile Legends support and Mobile Legends Info, but I haven’t received any meaningful response...
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