Loreal Paris colour mismatch

On July 24, 2025, I purchased L'Oréal Paris 01 Ultra Light Blonde Hair Dye from Carrefour SA, hoping for reliable results from a trusted brand. It was my first time trying this specific product, and I regret it deeply. As soon as I opened the packaging, I was hit with an extremely strong ammonia sm...

I purchased the L'Oréal Mocha Brown hair dye, and after mixing the product as instructed, I was shocked to see that the mixture turned green instead of the expected brown tone. Hoping it was a one-off issue, I bought the same color again from a different store — but the exact same thing happened the...

I’ve been using the L’Oréal Paris Revitalift Filler Eye Serum, and this was actually my second time purchasing the product because I was satisfied with the first. I had been applying it regularly, but after about a month and a half of use, I noticed a change in the texture and appearance of the seru...

I used L'Oréal’s Nude Kumral hair dye, and the result was nothing short of a nightmare. Forget about the shade shown on the box—this product completely ruined my hair. It didn’t just change the color; it actually burned and broke my hair off. My hair is now in such terrible condition that even a blo...

I recently purchased two eyeliners from L'Oréal and opened them brand new. I used each of them only twice, and by the third use, both had already become unusable. The tips had lost their smoothness and became stiff, and the color payoff was practically nonexistent. Despite being almost new, they sim...

Hello, I recently purchased L'Oréal Paris Excellence hair dye in shade 7.3. As I began preparing the mixture, I noticed the color turning green in the tube. At first, I didn’t think much of it and continued applying it to my hair. However, as the dye sat on my hair, the green shade became even more ...

I recently used L’Oréal Paris Excellence 6.1 Ash Dark Blonde Hair Dye, expecting the cool-toned ash brown shade shown on the box. I followed every single instruction carefully—used the included purple shampoo and mask—and still ended up with a reddish tone, which was the exact opposite of what I wan...

I want to share my negative experience with the L’Oréal Paris Excellence Intense 6.66 hair dye. I’ve been dyeing my own hair for nearly 20 years using a variety of brands and shades, so I’m quite experienced with home coloring. Until now, I had never encountered such a disappointing result. I purch...

L’Oréal Excellence 6.0 was one of the worst hair dye experiences I’ve ever had. I deeply regret using it. Not only did it fail to color my hair properly, but it also didn’t cover my grays, and the dyed areas turned an unpleasant orange shade—nowhere near the natural brown it promised. What’s worse ...

I purchased the L'Oréal Paris Excellence Cool Crème 6.11 Extra Dark Ash Blonde hair dye from Watsons, expecting high-quality, salon-level results from a premium brand. However, the result was a complete disappointment. After applying the dye to my entire hair using two full boxes, I ended up with a ...

I purchased a box of L’Oréal Paris Light Blonde Hair Dye from 17 Gross Market, expecting to touch up my light hair. To my shock, when I opened the box and applied the product, I discovered it contained black dye instead of the blonde shade clearly indicated on the packaging. This was a serious mista...

Hello L'Oréal, I purchased several boxes of L'Oréal Paris Excellence Hair Dye in shade 5 Brown, expecting the usual rich color I’ve trusted for years. Instead, I ended up with a shocking result—my hair turned green. When I opened the tube and mixed the dye, I noticed the color shifting to a strange...

I’ve been using your products regularly for years and have always been satisfied—until now. For the first time, I’ve encountered a problem that really concerns me. I noticed that my L'Oréal Revitalift Eye Serum has changed color—it turned yellow, even though I’ve stored it properly and used it as di...

About 1–1.5 months ago, I bought L'Oréal's Vitamin C serum and sunscreen cream from Watsons, and I paid a pretty high price for them. Unfortunately, both products have been a major disappointment. The Vitamin C serum left bright yellow stains on my skin and my pillowcase, even though I didn’t go to...

On June 8, I purchased the L'Oréal Vitamin C Serum and opened it only to find that the color looked off—it was darker than expected and clearly not right. I didn’t use it at all because I was immediately concerned about its quality. On June 13, I took it to the L'Oréal store inside the Antalya Erast...

I started using the L'Oréal Vitamin C Serum and everything seemed fine at first. But around 10 days after opening it, I noticed the serum turned orange. I assumed the color change was due to air exposure and continued using it, thinking a product like this couldn’t possibly go bad so quickly—especia...

I’ve been using L'Oréal Paris 1.01 Deep Black hair dye for years and have always been happy with the results—until recently. On May 18, I purchased the same box I’ve always used, but the color outcome was nothing like it used to be. Instead of the deep black shade I expected, the dye turned my hair ...

I used L'Oréal Paris Excellence 8.11 Extra Ash Blonde, trusting its promise to lighten hair and give a cool, ashy tone. My hair was already light enough for the dye to work properly, but instead of the advertised ash blonde, it turned darker with strong reddish undertones. I’m honestly in shock. I’...

On May 16, 2025, I purchased two boxes of L'Oréal Paris hair dye, specifically because the packaging promised 100% gray coverage. Given the brand’s reputation, I trusted the claim and spent ₺1,000 hoping for a reliable result. Unfortunately, what I received was nothing short of a huge disappointment...

I purchased L'Oréal Paris hair dye despite its higher price compared to other brands, expecting 100% gray coverage as advertised. Unfortunately, it failed completely—even though I don’t have many grays, the 6.1 shade I used didn’t cover them at all. I followed all the instructions carefully, left i...

I’ve been a loyal L’Oréal Paris customer, using various products from the brand with great satisfaction, but my recent experience with their hair dye was deeply disappointing. Despite following all the instructions carefully, the results were far from what I expected. My hair ended up looking patchy...

I bought L’Oréal Excellence 5.11 Extra Ash Brown to refresh the roots of my ombré blonde hair, anticipating a natural brown colour. However, my hair ended up completely black instead of brown. I was completely taken aback and profoundly distressed. I attempted to resolve the issue by using a lighter...

I purchased L'Oréal hair dye in shade 6.13 from Rossmann, but the box contained a completely different color labeled 1A. I only realized the error after applying the dye, which left my hair with an unflattering gray-green tone. This issue has caused me significant frustration and disappointment. Ho...