About 1–1.5 months ago, I bought L'Oréal's Vitamin C serum and sunscreen cream from Watsons, and I paid a pretty high price for them. Unfortunately, both products have been a major disappointment.
The Vitamin C serum left bright yellow stains on my skin and my pillowcase, even though I didn’t go to bed right after applying it—I usually wait 2 to 3 hours. I used it 4–5 times and noticed the same yellow discoloration every single time. I even shook the bottle well before use, but it didn’t help. I had to stop using it because it clearly doesn’t absorb or dry properly. A serum should not leave neon yellow marks after hours of application. Is the product expired? Why isn’t there an expiration date clearly shown?
Then there’s the sunscreen cream—honestly, I can’t even tell if it’s working. It doesn’t leave any layer or give that protected feeling you expect from a quality sunscreen. It feels like I’m putting on nothing.
L'Oréal, I need someone from your team to respond to this immediately. I need to know whether these products are defective, expired, or just poorly formulated. I paid over ₺ expecting premium skincare—not stained bedding and invisible sunscreen. If there’s an issue with the batch or product, I expect proper guidance and a resolution right away.
On June 8, I purchased the L'Oréal Vitamin C Serum and opened it only to find that the color looked off—it was darker than expected and clearly not right. I didn’t use it at all because I was immediately concerned about its quality. On June 13, I took it to the L'Oréal store inside the Antalya Erast...
I purchased the L'Oréal Paris Vitamin C Serum from Migros just two weeks ago, expecting a high-quality product from a well-known brand. But when I opened it today, I was shocked to see that the serum was bright yellow, a clear sign that it had oxidized and was no longer usable. Vitamin C serums are...
I started using the L'Oréal Vitamin C Serum and everything seemed fine at first. But around 10 days after opening it, I noticed the serum turned orange. I assumed the color change was due to air exposure and continued using it, thinking a product like this couldn’t possibly go bad so quickly—especia...
I’ve been using your products regularly for years and have always been satisfied—until now. For the first time, I’ve encountered a problem that really concerns me. I noticed that my L'Oréal Revitalift Eye Serum has changed color—it turned yellow, even though I’ve stored it properly and used it as di...
I recently bought L'Oréal's tinted sunscreen, expecting reliable protection from a brand known for quality. Instead, I ended up with a painful and embarrassing skin reaction. Right after applying the product, my face became red, itchy, irritated, and swollen. It felt like my skin was burning and I c...
Comments