Kwai Account Transfer to New Phone Not Working

I have been actively using my Kwai account, “E**** ✌️ belenay,” for a long time. I use this account to create and share nature-related content, photos, and videos. My old phone was an iPhone 6s, and I was able to access my account from that device.

I want to switch to a new phone, but I have been unable to find a way to check or change the phone number linked to my account. Because of this, I am hesitant to log out of my account on my old phone. I cannot see the phone number registered to my old account, I cannot verify the number, and there is no option in the app where I can receive an SMS. Despite trying repeatedly since yesterday, I have been unable to safely transfer my account to my new phone.

I tried to get help through the app, but I could not find a response or guidance that would resolve my issue. I do not want to lose my existing account because my followers and content are important to me.

I kindly ask Kwai to help me either change the phone number linked to the “E**** ✌️ belenay” account to my current phone number or provide clear and specific instructions on how I can securely transfer the account to my new phone. I want to continue using my account on my new device without losing access or experiencing any problems.