Kwai keeps crashing on my phone; how can I fix the app’s performance issues?

First, confirm you're running the most recent version of the software, as upgrades frequently address performance issues.

On Android, go to the Google Play Store and search for Kwai, then hit 'Update' if available; on iOS, go to the App Store and do the same. ​

Next, delete the app's cache and data to eliminate any corrupted files that could be causing crashes.

In Android, go to 'Settings' > 'Apps' > 'Kwai' > 'Storage' > 'Clear Cache' and 'Clear Data.' For iOS users, removing and reinstalling the app produces a same result. ​

If problems persist, try restarting your device or checking for operating system updates, as outdated software might cause compatibility issues.

Additionally, make sure your smartphone has enough storage space, as insufficient memory can hinder app performance.

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