Kwai Banned My Account Without Giving a Reason

My Kwai account was banned without any reason being provided, and I am currently unable to use my account. When I open the app, I see a warning at the top of my profile page stating, “Your account has been banned. Please see the details…” However, no clear or detailed explanation is provided. In addition, when I try to submit an appeal, I receive a message stating that I am not eligible to appeal.

My account is registered under c**********@gmail.com, and my username was “diyarbakir21Bursa16.” I have never made any posts, comments, or live streams that could constitute a violation of the rules. Despite this, being banned without a clear reason and having my appeal option disabled has caused me significant inconvenience.

I request that Kwai clearly explain the specific reason why my account was banned and, if the ban was issued unfairly, restore my account. At the very least, I request that my appeal option be reactivated so that I can formally challenge the decision.