For about a year, I have been experiencing a melting problem with the rear door seals of my 2013 Kia Rio. What started as a minor issue gradually worsened, and now when we touch the seals, our hands get stained black—they are literally melting and smearing. This is not something unique to my car; many Kia Rio owners have the same problem. It is impossible for rubber seals to melt and deteriorate in this way due to user error, and I believe this is entirely a material quality and manufacturing issue. Despite this, I see that users who previously applied for support received the same template responses, and the problem has not been acknowledged. It is already difficult to find original replacement seals, and this situation causes significant inconvenience for owners. A company that replaced the hydraulic electronic control unit fuses for 12-year-old vehicles through a recall should show the same sense of responsibility regarding this seal issue as well. I request that Kia recognize this widespread problem as a manufacturing defect, offer a solution to affected users, and provide reasonable, fair, and accessible options for repair or replacement of these parts.
I'm experiencing a melting problem with the rear door seal on my 2013 Kia Rio. It's truly disappointing to encounter such an issue with a car that I've enjoyed driving for years. Not only is the melting seal affecting the car's appearance and functionality, but it's also causing concerns about poten...
I own a 2022 Kia Sportage with just 3,000 kilometers on the odometer, but I'm dismayed to find that the steering wheel cover is peeling prematurely. This issue is concerning, especially considering the vehicle's young age. I'm reaching out to seek assistance in addressing this problem. If this peel...
Our 2020 Kia Niro Hybrid developed paint bubbling last year, which eventually led to white spots appearing on the navy-blue body as the paint flaked off. We took the car to the service center, explaining that we’ve always taken good care of it, but they dismissed it as “user error.” After charging u...
I bought my Kia Cee'd 2012 model (2012-2017 body) vehicle as a second hand vehicle in the 2021/January period. Although I protected the chest area from the sun and kept it in a closed garage, which was not a problem when I first bought the vehicle, as it turns 10 years old as of 2022, cracks began t...
I purchased a 2023 Kia Picanto a year ago and have taken excellent care of the vehicle. Despite this, the fabric on the driver’s seat has started to show deformation. When I reached out to Kia service for support, the warranty department claimed the issue was due to "user-related wear" and refused t...
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