I bought my 2020 Kia Sportage car from Kia's Trabzon authorized dealer in 2021. About two months after the vehicle was received, and for the next two years, it regularly gave an exhaust emission error once a month. In the case of a problem that gives the same error more than once and cannot be repaired, I wonder why there are no new car offers made. The service authorities have changed more than one part, but the same problem continues. The part has been changed three times from the same error in about two years and is still giving the same error. During this period, an average of seven to eight service visits were made for the exhaust. In the zero vehicle I have bought now, the Kia brand has cooled us from the vehicle; Kia is a regret. My car has been for 4 years now and the same fault is still repeating. I brought it back to the service, and now they're talking about the maintenance of the car. They are talking about the possibility of getting out of the warranty and different different issues. Neither Kia itself, nor its service, nor its team helps. We buy zero vehicles, we can not leave the service. I am experiencing great dissatisfaction with this process I am living with the Kia brand.
I purchased a 2020 model Kia Sportage from Kia's authorized dealer in Trabzon in 2021. Within two months of acquiring the vehicle and consistently for the next two years, it has been showing a monthly exhaust emission error. With multiple failed attempts to resolve the issue, including replacing var...
I purchased my Kia Stonic 1.4 Cool package car brand new from Bursa Şentürk Kia dealership in November 2020. Currently, my car has only 19,500 kilometers on the clock, and I've diligently serviced it at the same authorized service center for all periodic maintenance. During the 2022 November service...
I purchased my Kia vehicle brand new in 2024, and within less than a year, I have had to bring it to the service center 5 times for the same recurring issue. Today, I spoke with the service manager, Mr. K***. Instead of providing a solution, he only gave me technical details such as the exhaust need...
I purchased a 2022 Kia Sportage Hybrid, and shockingly, the vehicle began consuming oil at just 40,000 km. When I took it to the service center, they diagnosed the problem as hairline cracks in the engine block and said the engine would need to be replaced. We refused the engine replacement and dema...
I own a 2021 Kia Ceed Hybrid, which I primarily use for commuting and occasional long drives. Despite being only at 19,000 kilometers, I have been facing an unbearable problem with the air conditioning system. For the past few months, a horrible sewer-like smell has been coming from the AC. I have n...
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