In May 2025, I purchased a brand-new Kia EV6 Standard Range vehicle from the Edremit Teknak dealership and took delivery on 27 May 2025. At the time of delivery, the vehicle was already displaying a driver assistance system warning. When I informed the sales representative, I was told that it was not an important issue and the vehicle was delivered to me in this condition. However, during the inspection carried out the following day, it was determined that the steering control unit was faulty and the entire steering system had to be replaced. In July 2025, the PRA relay burned out and was replaced, and less than two weeks later the same part failed again and was replaced once more. I have now been informed that the entire electric motor of the vehicle must be replaced due to a chronic defect, and since the part has been ordered from abroad, I have been told that the process will take at least two months. In addition to this, the vehicle’s camera systems continue to display complete malfunction warnings. Although the vehicle has only 12,000 kilometers on it, almost every major component has already been replaced. Despite the fact that my vehicle is still under warranty and there are service records documenting the faults from the very first day, my request for a vehicle replacement has been continuously rejected, even though the service itself has acknowledged that the vehicle is defective. I have contacted Kia and the dealership about my replacement request, but instead of taking my concerns seriously, I felt that their attitude was dismissive and almost mocking. I have owned this car for approximately 10 months, and it has spent nearly 5 of those months in service. I no longer feel safe driving a vehicle whose motor has been replaced and that has experienced so many serious defects in such a short period, and this situation has caused me significant inconvenience and distress. In light of all these issues, I request that my defective Kia EV6 Standard Range be replaced with a faultless vehicle without any additional cost to me.
On 02/04/2025, I bought a brand new model EV6 vehicle from Kia bzl dealer. When I took the vehicle to the expert, I was informed that the left fender of the vehicle had been processed and painted for the second time. The same information was confirmed by the Kia authorized service. Both the dealer a...
On December 22, 2025, I purchased a brand-new 2025 BMW X1 Plug-in Hybrid from Borusan Avcılar. Only a very short time after purchasing the vehicle, on Wednesday, December 24, the car displayed a “drivetrain malfunction” warning on the screen four separate times while driving. Experiencing such a cr...
On February 26, 2026, I purchased a brand-new vehicle from Renault authorized dealer Kıyı Otomotiv Pendik / Istanbul. The vehicle I purchased: Renault Clio Esprit Alpine 1.2 TCe EDC 115 Model Year: 2026 I paid the full amount upfront, and the vehicle was officially registered in my name on March ...
I purchased my Kia vehicle brand new in 2024, and within less than a year, I have had to bring it to the service center 5 times for the same recurring issue. Today, I spoke with the service manager, Mr. K***. Instead of providing a solution, he only gave me technical details such as the exhaust need...
I purchased my 2025 model Fiat Egea 1.6 Diesel Manual on 10/03/2025. Even though the car is only 6 months old, it has already broken down 3 times, and each time I had to use towing service to take it to the authorized service center. During the first breakdown at Fiat Bozüyük Authorized Service, I w...
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