On 30.12.2022, I purchased a Kenwood Nutri Smoothie Blender from Media Markt. The product malfunctioned while still unde...r warranty, and I sent it to the service center by courier on 30.10.2024. Their customer representatives informed me that the repair would be covered under warranty and had to be r
Kenwood has been a complete disappointment. My dough mixer, which I hardly used, broke down, and for the past 6 months, ...the service center has claimed that the necessary part isn’t available. Every time I contact customer service, they say they will get back to me, but they never do. I strongly advi
I purchased a Kenwood Airfryer from Media Markt on April 24, 2023. After just 3 months, the interior started peeling. I ...couldn’t return it right away, so I continued using it. A month ago, I sent it in for service, as it’s still under warranty. The Airfryer was never exposed to chemicals or washed i
I own a Kenwood JE280 citrus juicer, and the squeezing cone broke. When I contacted customer service to order a replacem...ent part, I was told it would take at least six months to be delivered. Additionally, they stated there was nothing more they could do to expedite the process, essentially suggesti
The Kenwood kMix Dough Mixer was a worthwhile investment. But now that I've used the whisk attachment frequently for two... years, I can see that its surface is peeling. I notified the authorized service center right away because I was worried about the possible health effects of coming into touch with
After only a few uses, the Kenwood 4110S dough mixer stopped working, turning the once-exciting purchase into a living n...ightmare. On October 9th, I sent it in for warranty service in hopes of finding a solution. I was given a 20-business day repair timeframe by the service center, but the issue is s
I just bought the Kenwood JE280 citrus juicer, but I'm having trouble with the juicing mechanism. I went to the service ...center to find a replacement part, but they told me they didn't have it. It was really confusing. Even if they don't have it in stock, they should be able to get the spare part tha
I bought the Kenwood Chef XL KVL4100S kitchen mixer from the Media Markt website. When I got the product delivered, the ...packaging looked fine. But when I finally opened the box a few months later, I found out that the plastic cover, which is supposed to stop dough from splattering while mixing, was
I dropped off two Kenwood Air Fryer XXL fryers and one 8320 Chef XL Titanium Kitchen Chef, all Kenwood branded, at the a...uthorized service center because they were not working properly. The fryers were sticking in the frying basins, and the Kitchen Chef had a problem with oil leaking. Even though a w
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