Kenwood Dough Mixer Broken and Not Repaired After 6 Months

38

Kenwood has been a complete disappointment. My dough mixer, which I hardly used, broke down, and for the past 6 months, the service center has claimed that the necessary part isn’t available. Every time I contact customer service, they say they will get back to me, but they never do. I strongly advise against purchasing from Kenwood to avoid this kind of frustration. A product shouldn’t take half a year to repair, and the lack of communication makes the experience even worse. Please don’t make the same mistake I did, as this has been a terrible experience.

Comments

Similar Complaints

Kenwood 4110S Dough Mixer Stuck in Warranty Limbo for 6 Months!

44

After only a few uses, the Kenwood 4110S dough mixer stopped working, turning the once-exciting purchase into a living n...

Kenwood KVL4170S Kitchen Chef Mixer Arrived Defective

50

I purchased the Kenwood kvl4170s Kitchen Chef (stand mixer) directly from Kenwood's website. Upon receiving the product,...

Kenwood Chef XL KVL4100S Return Problem

39

I bought the Kenwood Chef XL KVL4100S kitchen mixer from the Media Markt website. When I got the product delivered, the ...