BtcTurk 500 USDT Sent via Solana Network Stuck in Cold Wallet

While trying to deposit Solana from my Binance account to my BtcTurk account, I accidentally sent 500 USDT through the Solana network. After the transaction, I could see that the USDT I sent was being held in BtcTurk’s cold wallet, but the funds have still not been credited to my account. BtcTurk is currently holding this amount in its own wallet but is neither returning it to me nor crediting it to my account. I demand that the 500 USDT I deposited be credited to my BtcTurk account immediately. Otherwise, I clearly state that I will file the necessary complaints with the Capital Markets Board of Türkiye.