I can never reach Karcher customer service. I send emails, but they don't respond. My wireless vacuum cleaner has been broken for months, and I can't find anyone to address the issue. At least, an explanation could have been provided. I want to send it for service, but since I can't get a response to my request, I can't send it. I regret choosing this brand
I bought a Karcher upright vacuum cleaner, and it broke after a few months. I sent it for repair, and a few days later, ...I was informed that it would be replaced with a new one within 10 days. However, over a month has passed, and I still haven't received anything. When I call, I can't get through, a
"I managed to reach customer service the day after this post. They gave me a number and told me that the shipping company would pick up the product. It's been a week, and there's no one coming or going, we're waiting. In the meantime, I'm calling customer service, but no one is answering the phone."
I purchased a Karcher cordless vacuum cleaner and was initially satisfied with its performance. However, after just a fe...w months of use, one of its parts broke. Since then, I have been trying to contact Karcher’s customer service via their website and phone calls, but all I hear is “we will get back
I purchased a Karcher RCV 5 robot vacuum, and after just a few months, it broke down. I sent it for repair, but when it ...was returned, it still wasn’t working properly and lacked suction. I had to send it in for repairs again, but despite the time that has passed, Karcher hasn’t fixed the issue, offe
"Mr. Mustafa from Karcher technical service personally handled my complaint and resolved my issue. I am very grateful to him."
