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ibisPaint

ibisPaint Logo
ibisPaint

Complaints

3 complaints
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Ibis Paint X Crashes on Launch and Won’t Update No Matter What I Try

June 24, 2024 4:09 PM70

Hi everyone, I'm having a serious issue with the Ibis Paint X app. It suddenly crashed with the message “A problem occur...

Ibis Paint X Keeps Crashing and Deleting My Work

June 13, 2024 7:24 PM53

I’m honestly fed up with Ibis Paint X constantly crashing. It’s not just the app randomly closing, but the fact that the...

Ibis Paint X Deleted Itself and Locked Me Out of My Account

May 27, 2024 11:03 PM57

I’m a 13-year-old digital artist and I’ve been using Ibis Paint X for years. It’s always been my go-to app for drawing, ...

Brand Overview: ibisPaint

ibisPaint is a digital illustration and animation app developed by ibis inc., a Japanese software company headquartered in Tokyo. The ibisPaint series is designed for smartphone and tablet users and has surpassed 500 million cumulative downloads across the series.

Contact Info

Support email: [email protected]

Phone: +81 52-587-5072

ibisPaint directs users with questions or bug reports to its support desk and contact form rather than relying on app-store reviews for technical support.

Industry and Operations

ibisPaint operates in the digital art, illustration, and animation software industry. The platform provides mobile-focused tools for creating illustrations, manga, animations, and videos, with both free and paid versions available.

  • Digital drawing and painting tools
  • More than 130,000 brushes in ibisPaint X
  • Thousands of materials, fonts, filters, and screentones
  • Layers, blending modes, rulers, vector tools, and reference windows
  • Frame-by-frame animation and video creation
  • Image importing and artwork editing
  • Cloud and online gallery-related features
  • Free ibisPaint X with advertisements and in-app purchases
  • Ad-free ibisPaint and Premium Membership options

User Sentiment

Users generally recognize ibisPaint for its extensive drawing tools and accessibility, while complaints tend to focus on advertisements, premium feature restrictions, purchases, technical problems, and changes to the paid feature structure. Some users also raise concerns about app performance or individual tools not working as expected.

  • Premium features being locked behind a subscription
  • Unexpected or disputed in-app purchases and subscription charges
  • Difficulty obtaining refunds for purchases
  • Advertisements interrupting the drawing experience in ibisPaint X
  • Brushes, layers, filters, or other tools not working correctly
  • App crashes, freezes, or performance problems
  • Artwork, gallery, or saved-project issues
  • Compatibility problems with devices, styluses, or peripherals
  • Problems with account access or online features
  • Concerns about updates or changes to available features
  • Customer-support response or bug-report issues

Share Your Experience

Have you experienced a problem with ibisPaint involving a subscription, purchase, premium feature, artwork, technical issue, or app update? Share your experience on Xolvie to help other users understand common problems and possible solutions.