Brand Overview: ibisPaint
ibisPaint is a digital illustration and animation app developed by ibis inc., a Japanese software company headquartered in Tokyo. The ibisPaint series is designed for smartphone and tablet users and has surpassed 500 million cumulative downloads across the series.
Contact Info
Support email: [email protected]
Phone: +81 52-587-5072
ibisPaint directs users with questions or bug reports to its support desk and contact form rather than relying on app-store reviews for technical support.
Industry and Operations
ibisPaint operates in the digital art, illustration, and animation software industry. The platform provides mobile-focused tools for creating illustrations, manga, animations, and videos, with both free and paid versions available.
- Digital drawing and painting tools
- More than 130,000 brushes in ibisPaint X
- Thousands of materials, fonts, filters, and screentones
- Layers, blending modes, rulers, vector tools, and reference windows
- Frame-by-frame animation and video creation
- Image importing and artwork editing
- Cloud and online gallery-related features
- Free ibisPaint X with advertisements and in-app purchases
- Ad-free ibisPaint and Premium Membership options
User Sentiment
Users generally recognize ibisPaint for its extensive drawing tools and accessibility, while complaints tend to focus on advertisements, premium feature restrictions, purchases, technical problems, and changes to the paid feature structure. Some users also raise concerns about app performance or individual tools not working as expected.
- Premium features being locked behind a subscription
- Unexpected or disputed in-app purchases and subscription charges
- Difficulty obtaining refunds for purchases
- Advertisements interrupting the drawing experience in ibisPaint X
- Brushes, layers, filters, or other tools not working correctly
- App crashes, freezes, or performance problems
- Artwork, gallery, or saved-project issues
- Compatibility problems with devices, styluses, or peripherals
- Problems with account access or online features
- Concerns about updates or changes to available features
- Customer-support response or bug-report issues
Share Your Experience
Have you experienced a problem with ibisPaint involving a subscription, purchase, premium feature, artwork, technical issue, or app update? Share your experience on Xolvie to help other users understand common problems and possible solutions.