Three months ago, I purchased a Jack Wolfskin jacket from Boyner, but it has a strong, unpleasant odor coming from the goose down filling, particularly under the arms. This smell sticks to my clothes, making it impossible to wear.
Due to this issue, I requested a return, but after their inspection, they claimed there was no problem and sent back the jacket along with a standard response. I reapplied for a return, explaining the issue again, but have yet to receive a resolution.
Boyner, resolve this issue immediately! I expect a full refund or a replacement. Has anyone else experienced this? This is unacceptable for a premium product!
I purchased a Jack Wolfskin jacket about 1.5 years ago, and it has developed severe pilling and linting, creating a rough texture that’s hard to describe. I sent it back through the store twice, hoping for a resolution, but each time it was returned to me with the claim of “user error.” Given how ca...
I purchased a Jack Jones jacket, but after washing it, the inner padding shifted and completely lost its original shape. The material inside became uneven, ruining the fit and look of the jacket. Hoping for a resolution, I returned the jacket to Boyner, requesting a replacement under warranty. Howev...
I am extremely disappointed with the quality of the The North Face products I purchased. I bought a jacket and a pair of boots in November, expecting top-tier durability from such a reputable brand. However, after only a few months of regular use, the jacket started to show signs of tearing, and the...
I purchased a Columbia jacket from the Boyner store in Kurtköy Viaport, only to discover a significant issue after wearing it. Every time I wore the jacket, people noticed and commented that the insulation inside had clumped together, making it see-through in some areas. Since this was on the back, ...
In November, I purchased what I believed to be a long-lasting winter jacket from Boyner, based on the sales associate's recommendation. Confident it would keep me warm in my cold workplace, I splurged, paying nearly ₺7,000. However, shortly after, the jacket began to shed feathers, sticking to the i...
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