I purchased my Jabra Elite 4 Active earbuds from Amazon about a year and a half ago, and the product is still under warranty. For about a month now, I’ve been experiencing a constant issue with the sound coming from the left earbud. The problem occurs during every use without interruption, making it difficult to use the earbuds efficiently.
I attempted to contact Jabra for a repair or replacement, but I haven’t been able to reach any authorized support number. I also couldn’t get any assistance or guidance through Amazon. I live in Ankara, and I have the invoice for my purchase.
I’m requesting that my product be evaluated under warranty and either repaired or replaced.
I’ve been experiencing a sound issue with the left side of my Jabra Elite 8 Active earbuds for about two months. Although the product is still under warranty, I’ve tried every possible way to reach technical support—phone, website, and email—but I haven’t been able to get any response. I purchased t...
The right side of my Jabra Elite 4 Active earbuds stopped producing sound. Because of this, on 09/06/2025 I brought the product to the Teknosa store in İzmir Aliağa for warranty repair. After 20 business days, I was informed that the product could not be repaired and that I could either receive a re...
On March 10, 2024, I purchased a Jabra Elite 4 Active In-Ear Bluetooth headset from Amazon. For the past 1–2 months, the right earbud has been experiencing constant static and intermittent sound cutouts. I have never dropped or damaged the product, so I don’t understand why this issue suddenly start...
I purchased the Jabra Elite 4 Active from Hepsiburada in April, and the product initially arrived in perfect condition. For five months, it worked flawlessly—until one day, I woke up to find the left earbud completely nonfunctional. It hadn’t suffered any damage, yet there is now no sound at all, de...
On 08/06/2025, I purchased the Jabra Elite 8 Active wireless earbuds from Amazon (Order No: 402-1571779-5241132). The product malfunctioned while still under warranty, so I sent it to the service center, which issued a report for replacement or refund. However, since they had no stock, I was directe...
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