Jabra Elite 2 Battery Drains Too Quickly After Normal Use

I have been using my Jabra Elite 2 earbuds for approximately 1.5 years, and recently I have been experiencing a serious battery issue. Even after fully charging the earbuds, the battery drains very quickly, and they no longer provide the normal listening time that I would reasonably expect from the product.

Because this problem has become persistent, I tried to contact Jabra Customer Support, but I have been unable to reach a representative or obtain any assistance. I still have the product's warranty documentation and would like this issue to be handled under the applicable warranty terms.

I respectfully request that my Jabra Elite 2 earbuds be inspected and repaired under warranty. If the product cannot be repaired, I request that it be replaced with an equivalent new unit in accordance with the warranty coverage.

I would appreciate a prompt resolution of this matter and written instructions on how to proceed with the warranty process.