On April 15, 2025, I initiated a money transfer using TransferGo. The platform clearly stated the transfer would be completed by April 16. But today is April 22, and the money still hasn’t arrived. I’ve contacted customer service several times, and all they keep telling me is, “we’ll wait.” There is no proper explanation, no timeline, and certainly no solution. I’ve completely lost faith in this transfer ever going through, so I requested a refund. But even then, they gave me the same vague response: “we’ll wait.” This is completely unacceptable. I expected reliability and transparency when sending money. TransferGo is holding my funds without delivering the service I paid for. I demand my ₺ back immediately. Enough waiting—fix this now.
Hello, I’m extremely disappointed with TransferGo. They failed to deliver the money I transferred, even though the promised delivery date has already passed. It’s been days, and the funds still haven’t reached the recipient’s account. I trusted this platform based on its advertised speed and reliabi...
On Thursday, August 31, I initiated a transfer of 1,495.2€ from my Expatrio account to my bank account in Turkey. TransferGo stated that the funds would arrive within 2–3 days, but even after several days, the money has not been credited to my account. What makes this worse is the lack of proper upd...
On June 13, 2025, I transferred 1,300€ from my Sparkasse bank account in Germany to my TransferGo account. The funds successfully left my Sparkasse account, and according to TransferGo, the money was supposed to be credited to my Turkish bank account today. However, even after 4 full days, nothing h...
I attempted a money transfer through TransferGo, but the transaction has not been completed. When I called both the Turkey and Germany contact numbers, the same person answered and assured me they would handle the issue immediately. However, it’s now been over a week, and there’s still no progress o...
I sent money to Turkey through TransferGo, but it's been stuck in an intermediary bank for five months now. Despite repeatedly contacting customer service, no solution has been provided. Each time I call, I’m told they’re "working on it," yet there’s no progress, and I still don’t have my money. Thi...
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