Unexpected shutdowns on your Huawei MateBook X Pro are commonly caused by outdated BIOS firmware or hardware issues.
To improve system stability, ensure that your BIOS is updated using Huawei PC Manager or the official website. To avoid interruptions when updating, connect the laptop to a power source.
Faulty SSDs may also cause shutdowns. Back up your data and consult with a specialist to diagnose and replace the component if necessary.
Conflicts between software components could also be to blame. Try refreshing or resetting your system via the recovery options by hitting F10 at launch, but make sure to backup vital files first.
If you think you can propose better solutions to the question presented, we encourage you to offer your opinions or submit your complaints free of charge.
Related Complaints
I Got a Cracked Huawei D16 (2024) Screen Bezel Twice and Still Face System Failures

I bought the Huawei D16 (2024) laptop in September and was shocked to discover a visible crack on the top-right corner of the screen bezel the moment I unboxed it. Unfortunately, I couldn’t send it to service right away because I needed to use it regularly for my studies. When I spoke with customer ...
My Huawei Mate 12x Keyboard Stopped Working After Update and Now Causes Reboot Loops

I’m having a serious issue with my Huawei Mate 12x tablet and its magnetic keyboard. After a recent software update, the keyboard no longer connects to the device at all. The Caps Lock light doesn’t come on, and no input is recognized. I’ve tried resetting it using DFU key combinations, but nothing ...
Huawei Laptop’s Graphics Card Burned Out After 3 Years of Light Use
After just three years of use, the main graphics card in my Huawei laptop has burned out. The computer was used minimally, primarily for Excel and Word, with occasional use of AutoCAD during one period. It’s hard to understand how such light usage could cause such a major failure. Other brands offe...
Persistent Shutdown Issue on Huawei GT3 Smartwatch

I purchased a Huawei GT3 smartwatch a couple of months ago, and to my surprise, it unexpectedly turned off while I was wearing it, even though it had a battery level of 78%. Since it was charged, it managed to power up again. However, over the past week, it has been unexpectedly shutting down multip...
Huawei GT 3 Pro Overheating Issue
Discovering my Huawei GT 3 Pro smartwatch's recent tendency to display 'overheating' warnings followed by abrupt shutdowns has left me deeply dissatisfied. Initially, I was quite pleased with its performance, but this recurring issue has significantly impacted my user experience. Despite its promisi...
Huawei Matebook D16 i5 Charging Adapter Overheating

Approximately three months ago, I purchased the Huawei Matebook D16 i5 laptop, and overall, I am satisfied with its use, design, and the reviews I read before buying it. However, since the purchase, I noticed that the charging adapter heats up significantly during charging, and the laptop itself als...
Huawei Matebook D15 Overheating and Fan Noise Issues

On September 29, 2023, I purchased a Huawei Matebook D15 from Vatan Bilgisayar. Today is the fifth day, and I'm having serious problems with my laptop. The computer overheats significantly while charging, accompanied by excessive fan noise. This is the polar opposite of the advertised "Ultra silent!...
Huawei Matebook X Pro 2022 Case Damaged by Hot Weather, Warranty Denied

I bought a Matebook X Pro 2022 in May 2023. I was carrying my computer in a backpack during the summer vacation and the heat damaged the case. When I sent it to the authorized service, I was told that it could not be repaired under warranty and that it could be repaired for a fee. Why should I pay f...
Scratches on Huawei Matebook D16 R5 - Mystic Silver - 8+512GB Laptop

I bought my Huawei Matebook D16 R5 - Mystic Silver - 8+512GB laptop from Huawei's official website. My serial number is 93KBB21221800545, and the warranty expired in April 2023. I've been receiving messages about extending the warranty for a few months, but I didn't get it extended. Today, when I tu...
Huawei Devices Constant Repairs and Data Loss

I am very unhappy with Huawei products, and they are making me upset. I bought a phone and a laptop in 2020. Even though I took very good care of both of them, my phone broke in 2022, and my laptop did the same in 2023. All of a sudden, they turned off and wouldn't turn back on. All of my files had ...
My Huawei P30 Broke Down After the Update

I'm using the Huawei P30. My device was automatically updated. Magazine - Petal Maps, Bip, and so on. I discovered it because other junk programs had been installed on my main screen. My phone has been constantly turning off and on since then. It occasionally tries to open 5-6 times after closing. T...
Huawei Band 6 Bracelet: Scratched Case = No Warranty, High Repair Costs

In all honesty, my recent purchase of a Huawei Band 6 bracelet has left me very unhappy. Shortly after purchasing the device, it began to turn on and off by itself and the message content became unreadable and texts disappeared. I contacted customer service within the warranty period, but was told t...
Huawei Mate 20 Pro Constantly Powers Down, Entering Emergency Recovery Mode

My current device is a Huawei Mate 20 Pro. The phone screen locked up and eventually shut off by itself. It has a habit of randomly turning off and then back on again. Despite assurances that the issue has been resolved, the screen has frozen again. This has persisted for the past two days. Even whe...
Huawei Matebook D16 i7 Screen Defect

The Huawei Matebook d16 i7 was the laptop I ultimately decided to purchase. There was a black spot on the screen within that time frame of 14 days. I ...
Huawei Canceled My Matebook D16 Windows I17 Laptop Pc Order

The order for my Matebook d16 Windows i17 computer, which I placed on the Huawei website on 14.02.2022, was canceled by HUAWEI. It is unfortunate that...




