Hornet suddenly suspended my account without reason, how can I get it reinstated?

If Hornet suddenly suspended your account without a clear reason and you want to get it reinstated;

Check the suspension notice first;

• Log in / Open the app
• Look for any on-screen message about suspension
• Note:
– Date suspension happened
– Any brief reason shown
– Whether you can still access parts of the account
• Screenshot the message

Review your account details;

• Think about recent activity:
– Profile updates
– Unusual logins
– Reported content
– Payment/deposit issues
• Suspensions often relate to:
– Terms of Service violations
– Security/verification concerns
– Payment flags

Prepare evidence and account info;

• Your Hornet username/email
• Date account was suspended
• Copies/screenshots of any activity you think is relevant
• Any previous support ticket numbers

Contact Hornet Support;

• Explain your account was suspended without a clear reason
• Provide:
– Username/email
– Suspension date
– Screenshot of the suspension message

• Ask them to:
– Confirm why the account was suspended
– Clarify which rule was allegedly violated
– Provide steps to reinstate your account
– Offer a clear timeline for review

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.