Hornet Suspended Account Without Rule Violation Notice

My Hornet account was suspended on September 24, 2026, at around 3:30 PM without any explanation. I was not notified of any specific rule violation, and I have not received a clear explanation as to why my account was suspended.

My account was registered with the email address y*******@gmail.com, and I contacted Hornet’s support team through the app. However, I only received an automated response, with no information indicating that my case had been individually reviewed or that a detailed investigation had been conducted.

I request that Hornet provide me with a clear written explanation of the reason for my account suspension and, if the suspension was made unfairly or in error, restore my account as soon as possible.