I have been a regular user of the Hornet app; however, about a month ago, I received a message stating “device suspended” and was completely logged out of my account. Since that day, I have not been able to access my account in any way, and whenever I try to log in, I receive the same warning.
In order to resolve this issue, I submitted a support request through the app and also sent an email to the Hornet team. Despite this, I have not received any response. I have not been given any explanation about why my account was suspended or what steps I need to take.
Even though I did not receive any warning about violating any rules, my account was shut down in this manner, and the complete lack of communication has caused me serious frustration. I request that my account be reviewed and, if it was suspended unfairly, that it be reactivated. I also ask that I be provided with a clear explanation.
I am unable to access my Hornet account because it says my device has been suspended. I have no idea why or how this happened. I’ve tried contacting support multiple times via email, but I haven’t received any response. I don’t understand why there is a support team if they don’t actually help users...
Hello, Hornet Support. My account has been suspended, and I am unable to access it. The message states that my device has been suspended, but I was given no prior warning or explanation. I urgently request assistance in resolving this issue. Why is my account suspended without any notification? Sho...
Today, while using my Hornet account on my Android phone, I received a message stating “Your device has been suspended,” and I am now unable to use the app. I have not received any notification or warning indicating that I violated any rules. Thinking the issue might be related to my phone, I delet...
My Hornet account has been suspended for over 30 days, and I still have no idea why. I was never informed about the reason, never received a warning, and there was absolutely no communication from the platform explaining what happened. I’ve tried reaching out multiple times, but no one is helping me...
About three days ago, my Hornet account was suspended without any explanation, and I have been unable to log into the app since then. When I try to sign in, I receive a message stating that my account has been suspended and that this device is banned. I am not aware of violating any rules, and I bel...
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