Today, while using my Hornet account on my Android phone, I received a message stating “Your device has been suspended,” and I am now unable to use the app. I have not received any notification or warning indicating that I violated any rules.
Thinking the issue might be related to my phone, I deleted and reinstalled the app; however, I continue to receive the same warning and still cannot access my account. This situation is frustrating because it appears to be an unjust device ban, and no explanation has been provided.
I request that the restriction on both my Hornet account and my device be lifted. If there is a specific reason for this action, I ask that it be clearly and explicitly communicated to me.
I have been a regular user of the Hornet app; however, about a month ago, I received a message stating “device suspended” and was completely logged out of my account. Since that day, I have not been able to access my account in any way, and whenever I try to log in, I receive the same warning. In o...
Hello, Hornet Support. My account has been suspended, and I am unable to access it. The message states that my device has been suspended, but I was given no prior warning or explanation. I urgently request assistance in resolving this issue. Why is my account suspended without any notification? Sho...
Hornet has not only suspended my account but also blocked my device, and I received no proper explanation for this action. This approach seems utterly unjustifiable to me. While I can see the reasoning behind a temporary account suspension, blocking the device itself really crosses a line. There was...
Since early January 2022, my device has been suspended on the Hornet Android app, and I have been completely unable to access my account. I was never given any warning, notification, or explanation for this suspension. To try and fix the issue, I deleted and reinstalled the app multiple times, and ...
About an hour ago, when I tried to log into the Hornet app on my Samsung J6, I received a “Device Suspended” warning, and since then I have been completely unable to access my account. I have never shared any inappropriate, explicit, or rule-violating content on the app. Shortly before the issue oc...
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