For the past 7–8 months, I have been unable to log into the Hornet app. When I try to access the app, a message appears on the screen stating, “This device has been suspended,” and I cannot access my account. At first, I saw a message similar to “Your device has been suspended for 1 year.” I stopped trying to log in for a while, but when I attempted again later, the same issue continued.
When the problem first occurred, I was using an iPhone 7 Plus. I am now using an iPhone 16 Pro Max. I even changed my phone specifically to be able to access this app again without issues, yet I am still receiving the same warning on my new device and cannot access my account. I log into the app using my Apple ID.
I request that the suspension status on my device be removed and that my Hornet account be reactivated. I kindly ask that this long-standing access issue be reviewed and resolved as soon as possible.
I have been a regular user of the Hornet app; however, about a month ago, I received a message stating “device suspended” and was completely logged out of my account. Since that day, I have not been able to access my account in any way, and whenever I try to log in, I receive the same warning. In o...
Today, while using my Hornet account on my Android phone, I received a message stating “Your device has been suspended,” and I am now unable to use the app. I have not received any notification or warning indicating that I violated any rules. Thinking the issue might be related to my phone, I delet...
For the past three days, I have been unable to log into the Hornet app from my Android phone. When I try to open the app, I receive a message stating, “This device has been suspended,” and I cannot access my account. Additionally, I have an active Premium subscription and make regular monthly paymen...
I am unable to access my Hornet account because it says my device has been suspended. I have no idea why or how this happened. I’ve tried contacting support multiple times via email, but I haven’t received any response. I don’t understand why there is a support team if they don’t actually help users...
Hello, my Hornet account has been suspended, and I have no idea why. I have been using the app for a long time without any issues, and this is the first time I’ve ever faced a problem like this. I need an urgent response regarding this matter. I have not violated any rules, so I don’t understand wh...
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