I purchased a Hoover tumble dryer. Despite the fact that it has only been a month since I purchased it, it has been stuck for the last 15 minutes since the first day I used it, and it works for hours like that or it turns itself off after 1 hour without drying the laundry. Every day, I phone customer support and they direct me to the service. When I called the service, I was received with a harsh and insulting response that said, 'we have come to you before, we cannot come again, the service cannot come for such foolishness'. If this merchandise is not returned by tomorrow at the latest, I will not only apply to the consumer arbitration board, but I will also do everything legally possible. Nobody should try to deceive others. If you sell a defective product, you must take the proper steps.
About a half a year ago, I decided to invest in a Hoover washer and dryer combo. It experienced two separate failures. The service is either not provided at all or is delayed for several days. I have made multiple calls to the customer service line. They claim that they are working on it, but there ...
It's been a year since I bought my Hoover washing machine, and right from the start, I've faced nothing but issues. Initially, the machine's door broke, necessitating a replacement by the service team. Despite their efforts to make adjustments, the machine still had trouble staying in place and kept...
A part of my tumble dryer burned out, and the service team replaced it. However, after the replacement, the machine stopped drying properly. We've called the service multiple times, but the issue still hasn’t been resolved. They took the machine in and returned it saying they tested it four times an...
Having a Hoover clothes dryer has been a mistake. The company does not stand behind its product. I've had it for six months and have yet to see a single instance where it properly dried clothes. I've attempted to contact the service department, but the call center employees are completely unhelpful ...
I recently had a terrible experience with my Hoover H-Dry 500 NDEH 11kg Tumble Dryer. The machine was delivered on January 9th and I waited 10 days for the authorized service to come for installation. They made a lot of excuses and never came to install it. The customer service is attentive, but the...
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