Having a Hoover clothes dryer has been a mistake. The company does not stand behind its product. I've had it for six months and have yet to see a single instance where it properly dried clothes. I've attempted to contact the service department, but the call center employees are completely unhelpful and unresponsive. They speak to me as if they don't care, demonstrating a complete lack of responsibility. The service team arrived once and asked me to run the machine before they arrived. They arrived 15-20 minutes later and claimed the machine was operational, that there was nothing wrong with the drum temperature, and that the longest program should be used. They then walked away without offering any concrete solutions.
It's been a year since I bought my Hoover washing machine, and right from the start, I've faced nothing but issues. Initially, the machine's door broke, necessitating a replacement by the service team. Despite their efforts to make adjustments, the machine still had trouble staying in place and kept...
I've been deceived by Hoover's dryer washing machine's promise of efficient drying, but since I bought it, I've been constantly facing issues. They come, fix the drying, then mess up the washing. They fix the washing, then the drying goes wrong. Finally, my washing machine broke down just before the...
My Hoover Dryer broke down just 7 months after purchase. I contacted customer services on 11.12.2023 and initiated a fault/service record. Today is 04.01.2024, and my machine remains unrepaired, unreplaced, and undelivered. Adding to the frustration, customer service neither calls me nor provides an...
I recently had a terrible experience with my Hoover H-Dry 500 NDEH 11kg Tumble Dryer. The machine was delivered on January 9th and I waited 10 days for the authorized service to come for installation. They made a lot of excuses and never came to install it. The customer service is attentive, but the...
I can't believe the level of incompetence from Hoover's customer service and service center. Just five months ago, I purchased a washing machine that started beeping incessantly and displaying jumbled numbers on the front panel during wash cycles. Then, in the middle of the night, the machine's drum...
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