HelloTalk Charges Customer for Accidental VIP Membership Purchase

I recently purchased a HelloTalk VIP subscription directly through the HelloTalk app and the amount was charged to me today. Right after the purchase I decided that I do not want to continue with this subscription and I would like to cancel it and get my money back. My current subscription is shown in the application as a HelloTalk VIP plan that is valid until 20-09-2027. Since the payment was made today, I am requesting a full refund of today’s charge and the immediate cancellation of the active subscription from my account. I kindly ask you to process the refund as soon as possible and confirm the cancellation of the subscription in writing by email or through the in‑app message center.