Three days ago, I purchased a one-month HelloTalk membership through my Vodafone line, and the payment was charged immediately. However, while using the app on my Android device, I keep receiving prompts—especially for features like English AI—telling me that I need to subscribe again. Even though I paid for a one-month membership, many features still have time limits or access restrictions.
I use the app by logging in with my Facebook account. So far, I have not tried any specific troubleshooting steps and have not contacted customer service.
I request that all features be fully unlocked without restrictions in return for the fee I paid.
For the past few days, I have been experiencing serious problems with my HelloTalk account. I use HelloTalk on an Android device (vivo 2015), and since last Monday, I have not been able to use my account properly. I cannot see any of my messages, my HelloTalk ID is not visible, and I am not receivin...
I received a violation notice on Hellotalk without doing anything wrong, and now I can’t access the app like I used to. I’ve been using the app daily for months and would like to continue doing so. Please help me restore my access to the app as soon as possible. As a dedicated member, I’m requesting...
On June 20, 2025, I paid ₺319 for a one-time HelloTalk membership. However, as of today, an additional monthly fee has been charged. Even though I selected the option for a single, trial-based membership, my subscription is somehow being renewed every month. This has caused me financial inconvenienc...
While trying to create an account on the Hello Talk app using my email address “s***************@gmail.com” on an Android device, I encountered an access restriction stating that I had opened too many accounts. This issue has been ongoing for about 3 days, and the app displays the warning: “You have...
I subscribed to HelloTalk expecting the monthly fee displayed in the app, which was ₺220. However, my Play Store was charged for an annual subscription instead, which I never agreed to because the app never mentioned the yearly price. I canceled the subscription through Play Store, but I still haven...
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