I am contacting you about a refund issue with Guess that remains unresolved. I purchased an item and returned it, but after waiting quite a while, I still haven't seen my refund come through. This delay has been incredibly frustrating, and I feel overlooked since I haven't received a satisfactory response. I even asked for someone who speaks Turkish to get in touch with me, as it would really help with communication, but I haven't heard from anyone. I am starting to feel frustrated and uncertain about the brand. I am contemplating taking additional steps if this matter is not addressed quickly. I will definitely reconsider before making another purchase from Guess.
I made a purchase through the Guess online shop on March 14, but I haven't heard anything about my order. I called customer service, but we couldn't understand each other because I don't speak English very well. I also sent an email, but I didn't hear anything back. I can't even find out where my or...
I ordered three Guess bags, but two of them arrived with serious issues. The first bag had a broken logo, and the second one looked entirely different from the product shown in the online images. Only the third bag matched what I ordered and was free of defects. I decided to return all three bags an...
I ordered a product from AliExpress and later canceled the order, but my refund has not been processed. When I contacted the seller, they assured me that AliExpress would handle the refund. However, I am still waiting for my money to be returned. I have also tried reaching out to AliExpress custome...
On October 7, I purchased a T-shirt and a tracksuit from Guess’s official website with order number ge08022336. After placing my order, I was informed that the tracksuit was out of stock and that a refund of ₺10,800 would be issued. However, the other items in my order are still shown as pending and...
On October 23, 2024, I placed an online order through the Guess website. However, due to the total amount exceeding the international shopping limit, my order was not shipped, and I was informed that the amount would be refunded. Since then, I have been waiting for my refund for over two months, ye...
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