I’ve been shopping on Amazon for years without any issues, but the one time I encountered a problem, their support was unhelpful. I purchased a Fisher Price Pretty DJ for my child, and it arrived defective. When I requested a replacement, I was pushed towards a refund instead, despite wanting an exchange. I bought the item on sale, and now the price has increased. They’re offering to refund my money after 14 days, which is frustrating. It's disappointing that a global brand like Amazon can't handle a simple replacement, especially after sending a faulty product. It feels like they're not as reliable as they used to be.
I bought a Fisher Price toy tablet on January 20, when my son was just a newborn, but when I recently opened it to use, it didn’t work. The toy only turns on and off, and none of the buttons respond. All of our toys are from Fisher Price, and this is the first time I’ve encountered a faulty product ...
Two months ago, I purchased a Fisher Price Learning Tablet as a gift for my daughter. Unfortunately, despite being from such a well-known and trusted brand, the tablet has been a huge disappointment. She only got to use it two or three times at most, and now it’s completely non-functional. The devi...
Hello, I'd like to share an extremely disappointing experience I had with a product I purchased on Amazon. I bought a Mii 360 camera on Amazon, which I started using when my son was born, and I was initially very satisfied with it. However, two weeks ago, while I was updating the camera, there was a...
Hello, I bought a three-way kitchen faucet through the Amazon app last year. The product arrived quickly, and the visual quality was excellent. Unfortunately, it stopped working a few days ago. Because the new price is quite high, I contacted Amazon to request an exchange. The customer service repre...
Amazon had been running smoothly for me until this year. In fact, I had rarely, if ever, needed to return a product. However, it seems like I've had to return almost every item I've ordered in the last six months. The products are used and damaged when they arrive. To make matters worse, the last ba...
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