I am experiencing ongoing losses and a lack of customer support on the Falla app, and the violations are still continuing. If this situation does not stop, I will exercise my legal rights. I have reached my limit. This system does not make sense—there are constant losses, losses, and only occasional small wins. It is not satisfying anymore. Enough is enough.
Do you expect us to delete the app entirely? Because if this continues, that is what will happen: I will delete it. There is no response from customer support. I have filed complaints before, but they are ignored. This situation needs to be taken more seriously and reconsidered.
I want to permanently delete my Falla account, but the app does not allow me to do so. There is no option to delete my account within the app, and I am instead required to contact customer support for assistance. However, I have no idea how to reach customer service, as there are no clear instructio...
I’ve been using Falla for years, but my trust in the platform is quickly disappearing. Despite winning in the games as usual, I did not receive the rewards I rightfully earned. I also submitted withdrawals yesterday, and nothing has been processed—not even a refund. I emailed support and left messa...
For the past four months, my Falla bonus payments have not been credited to my account properly. Even when they do appear, the amounts are much lower than they should be. I have contacted support, but no one is addressing the issue. This is completely unacceptable. I demand that my bonus payments b...
I was charged for a purchase on Falla without my knowledge or consent. I have no idea how this happened, but I never authorized any transaction. I demand an immediate refund for this unauthorized charge. The security on this app is seriously flawed, and it seems to encourage users to make transacti...
I am a long-time user who actively uses the Falla app every week. I am especially involved in the Knight Room and the Knight Family within the app. Despite this, the room support I receive is consistently limited to only 500k coins, and this situation has now become seriously frustrating for me. Ev...
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