I’ve been using Falla for years, but my trust in the platform is quickly disappearing. Despite winning in the games as usual, I did not receive the rewards I rightfully earned. I also submitted withdrawals yesterday, and nothing has been processed—not even a refund.
I emailed support and left messages through the in-app notification system, but it’s been total silence. No one has responded. This kind of neglect is unacceptable, especially for long-time users like myself who’ve supported the app for years.
If this continues, I will have zero confidence in this platform. People invest their time and effort here expecting fair treatment, not silence and financial loss. Falla must urgently address this issue and either deliver the rewards or issue full refunds for the missing ₺. Fix this now—your credibility is on the line.
I requested a refund through Google Play for a purchase I made in the Falla - Group Voice Chat Rooms app, but it's been nearly a month, and I still haven’t received a single kuruş back in my account. This delay is unacceptable. Here are the full details of the transaction: Order number: GPA.3336-98...
I’ve been waiting since Saturday for the money I earned in the Kwai app to show up in my bank account, but nothing has come through. The app clearly shows that the amount is available as cash, yet I haven’t received a single ₺. It’s been days now, and there’s still no update, no notification, and no...
I’m very frustrated with Kwai right now. I’ve tried multiple times to withdraw my money, and even though I entered my IBAN and account details correctly, I still haven’t been able to transfer a single ₺ to my bank account. Everything is accurate on my end—yet the money is just stuck. What’s worse i...
I am extremely frustrated with Kwai. I have been trying to withdraw the money in my account, but no matter what I do, the system will not allow it. I even tried linking different bank accounts, but nothing works — the withdrawal process fails every single time. This situation is unacceptable for a ...
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