I keep getting login failures on Falla even with correct credentials, how can I resolve this?

If Falla keeps rejecting your login even with correct credentials, the problem often isn’t just the password — apps can block access temporarily after too many attempts or if they detect unusual activity to protect your account.

Try resetting your password via the “Forgot Password” flow and then log in fresh, because stored/old credentials sometimes fail even when they look correct.

Also make sure you’re on the latest app version, clear the app’s cache/data (Android) or reinstall it, and try logging in on a different network (mobile data vs Wi-Fi), since corrupted app state or connection issues can trigger authentication failures.

If the account might be temporarily locked after multiple failed tries, contact Falla support with screenshots so they can check for backend lockouts or account flags.

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.