Falla bonus payments haven’t been credited for months, how can I fix this?

If your Falla bonus payments haven’t been credited for months and you want them fixed;

• Make sure you’re logged into the correct Falla account where the bonuses were earned
• Check the app’s bonus/transaction history to see if the rewards are listed or pending
• Verify whether the bonuses have eligibility requirements (minimum activity, thresholds, or time conditions)
• Restart the Falla app and refresh the rewards or wallet screen
• Update the app to the latest version to fix any syncing bugs
• Take screenshots showing your expected bonuses and current balance

Contact Falla support and explain that bonus payments weren’t received;

• Provide your username/registered email, bonus type, dates earned, amounts, and screenshots

Ask them to;

• Verify your bonus history on their system
• Credit the missing bonus payments to your account
• Explain why the bonuses were not applied if there’s a specific requirement

If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.