I purchased a Fakir TVL 90 BS tower-type fan from the Fakir store in Mall of Istanbul on 26 May 2026 for ₺5,999. Althoug...h the product was delivered before the holiday, I was only able to put it into use after the holiday break, and during the very first use I noticed a very distinct creaking and ann
I bought a Fakir RS 760 robot vacuum cleaner from the n11 website and on 1 ...November 2025 I delivered the product to the authorised technical service d
I called customer service today to send my Fakir brand Stone hsa 4048 model vacuum cleaner for repair, but I had already... taken it to a service center called Prestij Elektronik in Eskişehir and had a lot of problems. Everyone has problems with that service center. It already has a 2. Everyone is comp
I purchased a Premium Icy compressor ice cream machine directly from Fakir's official website. The product works fine, b...ut two of the suction cup feet underneath—meant to keep the machine stable on the counter—were missing. This affects the balance of the machine during use and makes it unsafe on sm
I bought the Fakir Spot Cleaner PR 8038 Steam & Stain Remover as a Mother’s Day gift for my wife. When we opened the box..., we noticed several defects, so the next day I took it back—box included—to the MediaMarkt Korupark branch. They said they couldn’t offer a direct replacement because the box had
In November 2021, water started to accumulate in the tank under the Fakir brand electronic teapot I bought. I didn't car...e. It stopped working after about 6 months. I took it to the Dealer. First, they delayed for a long time. They didn't contact me unless I called. Then they said we were waiting for
I bought a Fakir brand blender three years ago. It broke down in the first year, and I had it repaired under warranty. H...owever, it broke again just a month after the first repair, and I couldn't find anyone to assist me. I had it repaired externally, but it kept breaking down several times every yea
I purchased a Fakir iron from A101, but it began dripping water within a month and soon stopped heating entirely. I sent... it to Fakir’s authorized service center, 'Keskin Elektrik' in Adana, via my friend T*** T*** B***, under warranty with form number 102400729, but received no response after three
"I cannot understand what kind of resolution process has been initiated. We couldn't use the product because it wasn't charging, and despite the product being defective, the Fakir customer representative called and said that because the product is a small household appliance, you need to take it to the service center yourself. For the prestige of a world-renowned brand, the size of the product should not matter. A special technical team should be sent to collect the product, examine it to resolve the issue, and if necessary, provide a promotional gift to satisfy the customer and ensure their trust, and replace the product with a new one. You cannot ensure customer satisfaction and brand trust this way. It was not befitting for a corporate brand like Fakir."
On October 31, 2024, I ordered a Fakir RS770 Smart Robot Vacuum Cleaner fro...m the Hepsiburada website with the order number 451 791 9510. The product w
The “Fakir Hausegerate - Inox - Chailuxe Tea Maker” I purchased from Teknosa on September 16, 2024, had its water boilin...g chamber rust after a short period of use. I sent it to the authorised service center through Teknosa, but they claimed the rust inside the kettle was due to user error. I then ca
I purchased the Fakir HSA Stone 4048 cordless vacuum cleaner as part of a promotion with the Bambi bed set, and the dust... container broke. I ordered a replacement container from the technical service, which took almost two months to arrive. The new container broke at the same spot for the second time
I really don’t understand what kind of vacuum cleaner was given to us along with the mattress we bought from the Bambi Y...atak store. I mean, this can’t be called a vacuum cleaner. I used it for less than a month, and the front part came loose. We sent it to service, but it wasn’t covered under the 2-
Hello, I purchased the Fakir Mr. Chef Quadro Violet Kitchen Robot Blender Set through Hepsiburada. I believe it arrived ...on November 30, 2023, and I haven't been able to use it yet. Initially, the blender broke down after making soup three times. I had to go through the process of sending it for serv
Hello. I bought the Fakir Filter Pro bagless vacuum cleaner. For God's sake, the suction power is exactly as I wanted, b...ut it hasn't been 7 months since I bought it yet. As can be seen in the picture, 2 big wheels broke in the same place in the same way 2 months apart. I say broken but actually melt
I handed over my Fakir RS770 model robot vacuum, along with its charger and cable, in its original box, to the authorize...d service center Can Elektronik Mamak, listed on Fakir's website, on 02/16/2024 for repairs due to some issues. I received a service record message with ID 'M0000337501' confirming
I bought a Fakir Innovator 7269 cordless vacuum and was only able to use it for 3 days. It stopped working right away. A...s the product is still under warranty, I took it to the authorized service center in Konya/Karatay. It's been a full month, and they still haven't managed to get the battery for my
It's a real pain in the neck to deal with Fakir's RS 780 Plus robot vacuum; I'm sick of it! This item was in service for... a longer period of time than it was in my home. My patience is completely spent as a result of the installation hassles. On multiple occasions, I have conveyed my discontent to th
"It was determined that the issue originated from Aras Kargo, to whom I delivered the products for return. Although Fakir should have tracked the shipping process due to their agreement with the courier company, I also had to visit the Aras Kargo branch several times with the photos and shipment information I had. Today, Fakir's customer service called and processed the refund. I thank Fakir for meticulously following the process. To avoid such problems, it is really important to take photos and obtain shipment information during the return process."
I bought Fakir's oil-free air fryer and I must say that I am very disappointed. The fryer runs for a minute and then coo...ls down for a whopping 30 minutes. I decided to take it to the service center in the hopes of getting it fixed quickly, but they claimed there was nothing wrong with it. I can't he
I just bought the Fakir RS 770 robot vacuum, which has a mopping feature. Unfortunately, the mopping feature isn't worki...ng as expected. I've only had it for a week, and I'm not sure what to do next. Is there a problem with the mop, or am I missing something in the setup? I need help right away becau
Hello, I purchased a trimmer from the Fakir brand, and unfortunately, it turned out to be defective. I sent it to the te...chnical service for repairs under warranty, and they kept me waiting for a whole month, claiming they were waiting for a specific part. After that month, they finally informed me t
I am a mother struggling to survive with 3 children. On 14/03/2023, I realized that my Fakir brand products, which I bou...ght in installments from Concept AVM, were defective. I then returned to the place where I bought them, but they did not take care of me. I was directed to the service. There was n
