I am a mother struggling to survive with 3 children. On 14/03/2023, I realized that my Fakir brand products, which I bought in installments from Concept AVM, were defective. I then returned to the place where I bought them, but they did not take care of me. I was directed to the service. There was no improvement in my devices that went to the service. I have neither the time nor the financial power. I hope that a company like Fakir, which has made a name for itself worldwide, will not stain its name, and I think that it will help me with my refund by contacting the company that made the sale.
Hello, I purchased a trimmer from the Fakir brand, and unfortunately, it turned out to be defective. I sent it to the technical service for repairs under warranty, and they kept me waiting for a whole month, claiming they were waiting for a specific part. After that month, they finally informed me t...
On September 17, 2023, I purchased a Fakir Innovator X Plus 7286 cordless stick vacuum from Bursa Media Markt. To say I am completely dissatisfied would be an understatement. It not only made a strange and annoying noise reminiscent of a comedy routine, but it also struggled to pick up dirt effectiv...
I handed over my Fakir RS770 model robot vacuum, along with its charger and cable, in its original box, to the authorized service center Can Elektronik Mamak, listed on Fakir's website, on 02/16/2024 for repairs due to some issues. I received a service record message with ID 'M0000337501' confirming...
On October 15, 2025, I purchased a Fakir Alina Clean multifunctional steam cleaner for ₺2,250. The product arrived three days later. The next day, I tested it for only five minutes but wanted to return it because it didn’t meet my expectations. I carefully cleaned, dried, and repackaged all its part...
On September 27, 2024, I purchased a Fakir Steel n More tea maker from the Migros Dekar branch. I specifically chose this product because it is made of stainless steel. However, after using it for only 6 days in total, I noticed that the water tank had started to rust while cleaning it. I reported t...
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