I bought a Fakir Innovator 7269 cordless vacuum and was only able to use it for 3 days. It stopped working right away. As the product is still under warranty, I took it to the authorized service center in Konya/Karatay. It's been a full month, and they still haven't managed to get the battery for my product. Unfortunately, the money I spent on this brand has been wasted. The service center is not responding to calls, and the customer service from Fakir is giving automated replies, seeming keen to wrap up the conversation quickly. I have been affected by this situation, and it's important to prevent others from experiencing the same hardship.
I sent my Fakir S770 robot vacuum, which had the same problem twice within a month, for a replacement under warranty. It's been 1.5 months, and they haven't returned it to me. They missed the legal deadline, and now my money has gone to waste. I regret doing business with them, and I hope they stop ...
On 16.09.2023, I purchased a Fakir Inovator X 7272 cordless upright vacuum cleaner from the Balıkesir Evkur store, and I still have the invoice. For the past two days, despite the battery being fully charged, the device does not work at all—there are no warning lights, sound alerts, or error codes. ...
I purchased a Fakir Inavatör X Plus 7286 Antrasit Blue vacuum cleaner on 18.03.2024 for $282.40. For about two months, I have experienced gradually worsening battery performance issues. The vacuum turns on but shuts down almost immediately, making it impossible to use the product as intended. On 03...
I purchased a Fakir Vacuum Pro electric vacuum cleaner from a Media Markt store, and just 6 months after purchase, one of the wheels broke. During the sale, I was told, “If you have any issues, we will help you,” and I was also offered an extended warranty. When the issue occurred, I handed the prod...
I purchased the Fakir İnovator X 7269 cordless upright vacuum, and its motor broke down in less than six months. I took it to the service center, and they claimed it was due to user error. I hadn’t even removed the protective film on it, yet they still insisted it was a usage issue. I reported my co...
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