Fakir Innovator 7269 Cordless Vacuum Battery Dead, Month-Long Repair Delay
I bought a Fakir Innovator 7269 cordless vacuum and was only able to use it for 3 days. It stopped working right away. As the product is still under warranty, I took it to the authorized service center in Konya/Karatay. It's been a full month, and they still haven't managed to get the battery for my product. Unfortunately, the money I spent on this brand has been wasted. The service center is not responding to calls, and the customer service from Fakir is giving automated replies, seeming keen to wrap up the conversation quickly. I have been affected by this situation, and it's important to prevent others from experiencing the same hardship.
Dear Customer, First of all, thank you for your message. Your message has been registered in our system and our resolution process has been initiated. You will be informed via phone, SMS, or email within 7 business days. You can convey all your opinions and suggestions to us through our Customer Service hotline or via our website. Best regards, Fakir Elektrikli Ev Aletleri Dış Ticaret A.Ş.
The friends sent a new product, and in this product, the battery also broke down immediately. Do not buy or prefer the Fakir brand; definitely stay away. All the complaints written about the product are true. Don't throw your money away.
