Fakir Veronica Steam Boiler Iron Return Issue

I was going to buy the Fakir Veronica steam boiler iron, but I changed my mind just two hours later. Regardless, they refused to accept the cancellation and continued to ship the item to me. It's like a toy, and no one seems to notice it. When I attempted to return the item, they instructed me to contact customer service; however, I have been on hold for the past quarter-hour with no response. I've exhausted all of my possibilities. It's something I'd like to return... 1313442158868626 is the order number. I am dissatisfied with the product, do not intend to use it, and require a prompt refund as a result. Put a stop to this nonsense and provide me with the dependable customer service I've come to expect from you.