On December 20, 2023, I ordered the Uvax Mattress Cleaner and Atmos Clean Steam Cleaner from https://uvax.com.tr/ (Order No: 23651). Two days later, when the product went on sale, and my initial order had not been shipped, I canceled it and placed a second order at the discounted price (Order No: 23754). However, on December 25, both my canceled order and the new one arrived together. We started using the Uvax Mattress Cleaner, but as the Atmos Clean Steam Machine was not the type of vacuum cleaner my wife described, we returned it unused. I handed over both my canceled order and the Atmos Clean Steam Machine in 2 pieces for return to Aras Cargo on December 27, and the cargo was delivered to the seller on December 28. Although the money for the canceled order was refunded on January 5, the refund for the Atmos Clean Steam Cleaner that I returned has not been processed for 18 days.
On October 15, 2025, I purchased a Fakir Alina Clean multifunctional steam cleaner for ₺2,250. The product arrived three days later. The next day, I tested it for only five minutes but wanted to return it because it didn’t meet my expectations. I carefully cleaned, dried, and repackaged all its part...
On 16.09.2023, I purchased a Fakir Inovator X 7272 cordless upright vacuum cleaner from the Balıkesir Evkur store, and I still have the invoice. For the past two days, despite the battery being fully charged, the device does not work at all—there are no warning lights, sound alerts, or error codes. ...
I handed over my Fakir RS770 model robot vacuum, along with its charger and cable, in its original box, to the authorized service center Can Elektronik Mamak, listed on Fakir's website, on 02/16/2024 for repairs due to some issues. I received a service record message with ID 'M0000337501' confirming...
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