My Faceit Account Banned for Smurfing Despite Low-Level Stats

FACEIT unfairly accused me of smurfing and dropped my account level from 8 down to 2. After that, I started encountering nonstop security issues and login problems. I’ve played over 999 matches—this account has years of effort and time behind it. Despite this, there is absolutely no way to reach a l...

I was issued a 1-week ban on Faceit for so-called “verbal abuse,” even though I didn’t do anything that violates the rules. This feels like a baseless, automatic punishment—no warning, no clear reason, just an instant ban. I’ve sent an email asking for a review, but I don’t know if anyone will actua...

Dear Faceit Support Team, I am reaching out because I can no longer access my Faceit account due to forgetting the email address associated with it. I’ve tried every recovery method I could think of, but nothing has worked so far. I am the rightful owner of the account and am more than willing to p...

Hello Faceit Support, I’m extremely frustrated with the ongoing issue I've been experiencing while trying to link my Steam account to my current Faceit account. When I attempted to integrate Steam, I discovered it was still tied to a previously registered Faceit account I no longer use. I immediate...

I was wrongfully banned while using FACEIT Premium, and I’m beyond frustrated. It seems that if enough players from your own team report you—whether it’s justified or not—you can get banned without any proper investigation. That’s exactly what happened to me. I paid for Premium, expected a fair expe...