Hello Faceit Support,
I’m extremely frustrated with the ongoing issue I've been experiencing while trying to link my Steam account to my current Faceit account. When I attempted to integrate Steam, I discovered it was still tied to a previously registered Faceit account I no longer use. I immediately submitted a support ticket and was asked to provide my email address, which I did.
However, instead of resolving the issue, my new account's email was somehow linked to the old, inactive account. I’ve reached out multiple times since then, requesting a proper fix, but I have received no resolution or meaningful response.
This is unacceptable, especially since I’ve purchased Premium on my new account and successfully verified it. I’m now stuck with a paid account that I can’t even properly use due to this Steam integration issue.
I demand that Faceit support unlink my Steam from the old inactive account and attach it to my current, verified one without further delay. I expect immediate action and a proper response to my ongoing support requests.
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