When Expertchat AI changes the conditions of a limited trial without notice, the most important thing is to document the changes and file a written complaint so there is a clear record. Here is a useful, practical guide:
• Review the current trial terms and compare them with the ones you originally accepted (screenshots, emails, offer pages). This serves as proof that the conditions were altered.
• Take screenshots of the activated plan, dates, charges, and any differences from what was originally promised.
• Contact support explaining that the new conditions do not match the original offer. Use the official channels:
Direct email: [email protected]
Official help center: https://tutorial.expertchat.me/ai-master/general
Request immediate cancellation, a correction of the conditions, or a refund, depending on the situation.
• If the charge was processed through Apple, Google, or PayPal, also submit a refund request there — these platforms often resolve such cases faster.
• Disable auto-renewal in your account settings to prevent future charges.
This is the available information, but if you have additional insights based on your experience, feel free to share them on Xolvie.




