Expertchat AI activated a subscription without notifying me after I registered — how can I request a cancellation?

If Expertchat AI activates a subscription without warning, it’s important to document everything and request cancellation immediately to avoid additional charges. Here is a useful and updated guide based on the official information:

• Check your profile to see if any plan appears as active, and take screenshots of the subscription status and the unexpected charge.

• Send a cancellation and refund request explaining that the charge was unauthorized. You can use these official channels:

Direct email: [email protected]

Updated help center: https://tutorial.expertchat.me/ai-master/general

Explain your registration date, payment method, amount charged, and attach screenshots.

• If you paid through Apple, Google, or PayPal, also submit a refund request there. These platforms often respond faster than the app itself.

• If you receive no response within 48–72 hours, contact your bank to request a chargeback for an “unauthorized subscription.” Keep all evidence.

• In your Expertchat AI account, check whether you can disable auto-renewal in Settings to prevent future charges.

If you’ve faced a similar issue, feel free to share how you resolved it — we’re here to learn from your experience.